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We’d love to hear from you! Whether you have questions about our platform, want to explore partnership opportunities, or need support, our dedicated team is here to help. At Intrims, we prioritize timely responses and personalized assistance to ensure your experience with us is seamless.
For more information, feel free to reach out to our support team. We’re happy to assist with any inquiries, whether you’re exploring how Intrims can meet your compliance needs or looking for guidance on using our platform.
Our team will respond to your email as quickly as possible, providing the support you need to make the most out of Intrims.
Need more help? Our support team is available via email to offer personalized assistance. Whether you’re experiencing technical issues or need expert advice on compliance management, we’re here to guide you.
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Join our community on LinkedIn to connect with industry professionals, service providers, and experts in the regulatory compliance space.
Are you interested in partnering with Intrims? We’re always looking for opportunities to collaborate with industry leaders and service providers. Reach out to our team to discuss how we can work together to enhance compliance management for businesses worldwide.
We look forward to hearing from you and helping you navigate the world of regulatory compliance with confidence. At Intrims, your success is our priority!.
01
What is INTRIMS?
INTRIMS is a Regulatory Information Management System (RIMS) designed to help companies manage their compliance requirements efficiently. It enables users to access chemical data, track regulatory obligations, connect with service providers, and optimize trade operations.
02
Who can use INTRIMS?
INTRIMS is designed for:
03
What are the available subscription plans for INTRIMS?
INTRIMS offers four pricing plans to cater to businesses of different sizes:
| Plan | Price | Users Included | Key Features |
|---|---|---|---|
| Free Plan | €0/month | 1 user | Core compliance tools, basic reporting |
| Base Plan | €36/month | 1 user | Manage up to 10 chemicals & 10 regions, enhanced dashboard features |
| Standard Plan | €60/month | 3 users | Manage up to 50 chemicals & 35 regions, onboarding & automation tools |
| Premium Plan | €180/month | 10 users | Unlimited chemicals, regions & buyers, priority support |
Additional Users Cost:
04
How do I subscribe to a plan?
You can subscribe directly via the INTRIMS platform. Choose a plan based on your business needs and complete the payment process.
05
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time (Home Manage subscription). Adjustments will be reflected in the next billing cycle.
06
What payment methods are accepted?
Yes, you can upgrade or downgrade your plan at any time (Home Manage subscription). Adjustments will be reflected in the next billing cycle.
07
Can I cancel my subscription?
Clients may cancel their subscription services by providing written notice at least 30 days before the end of the current subscription period.
For annual subscriptions, Clients are obligated to pay the full 12-month subscription fee regardless of early termination.
All subscription fees are non-refundable. In the event of cancellation, the Client will continue to have access to services until the end of the current billing cycle.
For more details on subscription cancellations, please refer to our Terms & Conditions and Cancellation Policy.
08
Do you offer refunds?
Please check the Cancellation Policy in the Terms & Conditions for more details or contact support at [email protected].
09
What features does INTRIMS offer?
INTRIMS provides:
10
Can I customize reports in INTRIMS?
Yes, you can personalize substance assessments and generate compliance reports specific to different regions and chemicals.
11
Is my data secure with INTRIMS?
Yes, INTRIMS prioritizes data security and integrity. We handle your information in accordance with our privacy policy and applicable regulations. For details on how we protect and manage your data, please refer to our Privacy Policy.
12
How does INTRIMS help with compliance management?
INTRIMS tracks regulations for different regions, provides alerts for compliance deadlines, and generates detailed reports on regulatory status.
13
How do I create an account on INTRIMS?
Intrims Users: Go to -> https://app-intrims.conformics.com/
Sign up for an account and follow the easy steps to complete the registration. Once your account is created, you will have the option to either enter an invitation code (if someone in your organization has already set up a company account and invited you to join) or register a new company.
Service Provider: Go to -> https://app-intrims.conformics.com/service_provider_user/log_in
Sign up for an account and follow the easy steps to complete the registration.
14
Can I invite team members to my INTRIMS account?
Yes, you can manage users and assign different roles:
15
How do I contact technical support?
You can reach out via:
16
What should I do if I encounter an issue in INTRIMS?
Check the Help Section in INTRIMS, where detailed instructions are provided for different platform functionalities.
17
How can I change or cancel my subscription?
You can find the cancellation policy in the Terms & Conditions.
18
Can INTRIMS be customized for my company’s needs?
Yes, INTRIMS allows:
19
Is INTRIMS scalable for large organizations?
Yes, INTRIMS is designed to support growing data volumes and multiple users without performance issues.
20
Is there an API available for INTRIMS?
Intrims does currently not provide any API, contact support at [email protected] for more information.
21
Where can I find the Terms of Service for INTRIMS?
For legal inquiries, please visit the 'About Us' section in the Intrims application or on Conformics.
22
Missing Sections? Need More Information?
If you have any additional questions regarding pricing, onboarding, billing, API integration, or legal terms, feel free to contact us at [email protected].
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